NYC field service & compliance
One address. Every service obligation. One accountable plan.
Empire combines fire protection, hood cleaning, commercial cleaning, and NYC compliance with the operating system that keeps every quote, visit, invoice, and requirement connected.
31k+
NYC restaurant records
296k+
inspection observations
6
NYC agencies modeled
13
permit types tracked
What the platform knows
Canonical data for operators, not spreadsheets.
Agencies, buildings, restaurants, violations, requirements, permits, contractors, accounts, contracts, and documents are modeled separately so every address has a durable record.
DOHMH
LiveInspection grade, score, critical items, CAMIS match
DOB
LiveViolations, permits, elevator records, open equipment items
FDNY
ConnectViolations live; permit/account connector ready for authorization
DEP
ConnectBackflow violations live; device tests require documents/account access
OATH
LiveHearings, penalties, cure status, defaults, balances
Permit & License Autopilot
The paperwork GC for restaurants.
The portal tracks health, fire, liquor, building, signage, outdoor dining, environmental, and music-license obligations. Clients never paste passwords into a form: they authorize access, add Empire as a portal user, schedule a handoff, or upload renewal docs.
Permit classes tracked
Workflow
From address to managed contract.
01
Normalize the address
We resolve the building, restaurant, BIN/BBL, CAMIS, and known operating entities into one canonical site record.
02
Detect what applies
The system maps agencies, recurring requirements, open violations, penalty exposure, permits, and document gaps.
03
Connect missing records
Clients can authorize portal access, add Empire as a user, schedule a handoff, or submit renewal documents.
04
Manage the year
Empire turns the findings into a yearly plan covering service, monitoring, renewals, remediation, and proof.